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Frolius 10/10/2018

The valves I received are not the same valves as pictured here. The part with the strainer is in plastic and part of the valve housing. Much worse than this, the opening pressure of the valve is a lot higher than the 0.02 Mpa (0.2 Bar) than described on the web page. At least 0.04 Mpa (0.4 Bar). The maximum pressure of my application is 0.5 Bar, it is unclear the valve will function correctly.

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Banggood Dear Frolius, Thank you for choosing Banggood. We are sorry to hear that the product you received is different from its description on our website. We check all of our products before shipping them, so we suspect there might have been some mistakes in the process. We have forwarded your feedback to our customer service team and will give you a proper solution within 24-48 hours. We will do our best to solve this problem and look forward to hearing from you soon. Best regards, Banggood Team
24/05/2024

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