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  • 05/05/2021

    Good day , I am sending you an e-mail because it asks for a photo in the complaint system. I have it in JPG format but your system does not accept it. This way, I could not document the complaint from the last delivery - the distillation apparatus. The order on the prospectus also includes the device with a drain cock, but in fact the device was delivered without this part. In the last correspondence, I suggested crediting points - coupons. In addition, I do not know how many points you have given me - it should have been 600 points - as satisfaction for the penultimate delivery - steam generators instead of 2000 W only 1000 W. I can't see how many points I received. Please arrange a remedy and credit points for these two deliveries so that I can use them for the next purchase. I remain with greetings: Horváth František

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